marketed to revolutionize your singing technique - whatever that means.
I am an aspiring singing who constantly look for ways to improve my vocal technique.
I came across a new website talking about a new way to get results for singers. I know
sometimes we get what we ask for but there are some diamonds in the rough when actually
believing the hype of a marketing pitch. I should know better, as I have studied marketing
techniques in the past, it's a play on words, where the product is made to appear better than
it actually is.
I order my DVD's and wait....and wait....and...then i send an email to their customer support
to inquiry about my order. I get response that the shipments from that day did not go out.
I'm thinking did you not know this until I made an inquiry, was I the only person looking for
an order. Why did I not receive word that my shipment will be delayed. Red flags at this point.
Issue #2
There are several bonuses marketed with the DVD's except that they are online, and no you
cannot download them (all). The bonuses are made availble via the singing zone website,
to include a free 30 days to the singing zone community where other lessons are available.
Remember the DVD's I ordered, the only lessons available are the ones one the DVD's.
In other words you only get to access your bonuses for 30 days and if you like them and want
to keep them then you will have to pay $47 dollars a month to access the "community where
a password protected site will allow each member to access one new lesson per week.
I asked why they refused to allow access to all the lessons, and I ws told people needed to follow
the method in order and spend at least 5 days learnign the new material. So um what if
I already know how to relax my tongue when I sing...well then you gotta wait for the next week
for the next lesson to be released.
Issue # 3 - Poor Customer Service
So I to give the singing zone community a shot for $47 a month. The only way to contact
their customer service is through email. I send an email sayig to charge my card for month's
access to the community. The next day I try to log on and - access denied. I send a followup
email only to be told...oh yeah your card declined. Dang was someone gonna tell me there was
a problem.. I had just purchased a couple of online items through paypal, checked my balanced
and resent an email with my card number and address.
asked them to try again. The next day no access...so I'm think why am I having to practically
beg these people to take my money. I decided to instead send an email telling to
to not charge my card after all.
Issue#4 The Method
Per bristow comes across as a very likeable guy and it is a shame he's likely to
get a bad rap for hiring substandard help. I even sent the customer service department
a link to this blog because I would hate for them to think people are actually voting
for their current level of customer service by keeping quiet. I also changed my card number
with my bank in case someone accidently did bad things with it.
The method is okay..but I was confused why one 30 minute voice lesson was only put on
one DVD, spread over four DVDs? I guess it was to justify the $99 + shipping pricetag.
The truth is if you already sing without tension in your voice save your money.
The singsuccess website has far more value. I bought a year's subscription...and they don't
limit you access to what lesson you can watch, plus you get to download them lessons as well.
